Tetrabyte

Swimming up Stream in the Recession.

Posted on: February 14th, 2013 by Ashley No Comments


Good news this month in Tetrabyte as we welcome two new members of staff to our team. Peter and Amy join our team with the target of getting our message of the excellent support at great prices out to more people nationwide. As Tetrabyte continuously find new ways to provide excellent support our support team have been finding themselves twiddling their thumbs waiting for people to ring up on one to many occasions, our leader has thus taken on a marketing campaign to ensure more people get access to our great support.

Also this month, Tetrabyte are proud to announce the successful launch of the SpamCleric Spam Filtering Service for business email domains. This new service provides a fully redundant market leading SPAM filtering service to Tetrabyte customers with built in Anti-Virus, Spoofing and Fraud detection and daily Anti-Spam reports.

So all round a good month and we are looking forward to many more in the future!!!

Above and beyond the Call of Duty, Modern Warfare for an I.T. Support Team

Posted on: December 20th, 2012 by Ashley No Comments


At noon today we got a phone call from a client who has our Full Tetrabyte Managed IT Support Package reporting that the power in their office had gone down, Tetrabyte supplied UPS devices were protecting their servers but a call to the electricity company and they were told that the power was going to be off for up to 24 hours, far longer than the power supplies would last.

This firm deals with vulnerable people in the local community and requires computer systems to be available to ensure the safety of staff and clients. Obviously without power, this was not going to be possible.

Tetrabyte Managed IT support engineers jumped in to action, armed with the right facilities and know how we attended site, collected the servers and moved them to the Tetrabyte Head Office where we established an internet connection from our reserve line and connection was re-established to mobile and office workers.

The client has been able to re-continue business and the effect and risk to the vulnerable people in the local areas was minimised.

Tetrabyte recognise the importance of this type of work and can provide cover for any situation.

Does your IT support team give you the support that you need when you need it? Are they willing to go that extra step outside their contracted obligations? If not then give Tetrabyte Managed IT a call and see how they can keep your business working for you.

 

Google maps makes a return

Posted on: December 17th, 2012 by Ashley No Comments


Recently reported in the technical news pages of the internet is the return of Google Maps to all IOS devices. After the controversy of apple replacing the Google Maps App on all iOS devices in the recent IOS 6 update.

Along with the return of the Google maps app to IOS devices comes the addition of functions that until now were only seen on Android devices. Features that are included are as follows:

  • Voice guided turn-by-turn directions, with estimated travel times.
  • Indoor panoramic images of buildings that have signed up to its Street View Business Photos service
  • 3D representations of the outlines of buildings that can be viewed from different angles
  • Vector-based graphics based on mathematical lines and points rather than pre-created bitmap graphics, making it quicker to zoom in and out of an area.

Nokia are still a threat to Google maps with their mapping and GPS app. The Nokia camp recently developed an app for iPhone devices to try and break into the ever grown market of iOS devices. By breaking in to the iOS device market allows them the chance to gather feedback and data from apps to allow them to make changes to improve services.

We at Tetrabyte Managed IT feel that the return of Google maps is great and a way to get apple to move faster with the upgrades they have to do.

So if you find yourself lost in the world of I.T call Tetrabyte Managed IT to help you find your way out of the wilderness

Network Security is as strong as your nearest idiot

Posted on: December 4th, 2012 by Ashley No Comments


Yesterday a list was released of the top 25 most commonly used passwords and the results were shocking!!!

What we have to remember is that your network security, your company data, your corporate secrets, your personal information and accounts data are all protected by one thing, your password. If this is weak, there is little point in anything else.

Take a look at the list below of the top 25 most common online passwords :

  1. password
  2. 123456
  3. 12345678
  4. abc123
  5. qwerty
  6. monkey
  7. letmein
  8. dragon
  9. 111111
  10. baseball
  11. iloveyou
  12. trustno1
  13. 1234567
  14. sunshine
  15. master
  16. 123123
  17. welcome
  18. shadow
  19. ashley
  20. football
  21. jesus
  22. michael
  23. ninja
  24. mustang
  25. password1

 

How many of those could you have guessed? How many of those have you used? How long do you think it would take to compromise your whole network with just this short list?

Secure passwords combine elements of the four major categories and be over 6 characters long

  • Uppercase
  • Lowercase
  • Numbers
  • Symbols

 

Although the best passwords are randomised its not that hard to create a reasonably secure password. how about a few of these:

  • Turtle83£
  • Kettle28$
  • 28Tomato?
  • *Water94
  • %corriefan58

 

Next time you create your password, take a moment to think and remember that it could be protecting your personal details, Name, Address, Bank account, National Insurance Number.

If you have concerns about your companies I.T. Security contact Tetrabyte I.T. Support and ask about our Managed Support Services

 

 

 

Apples to say NO to new Google map app

Posted on: November 6th, 2012 by Ashley No Comments


Insiders leaks fears that Google’s new Map App for iOS6 will more than likely not be allowed into the App Store.

Google have been creating a new map app for IOS devices  that is due to be ready at the end of 2012, but sources within the company have said that they are not optimistic that apple will allow it into the Apple App Store. It’s well known that the iOS maps application has not lived up to expectations but the chances of Apple letting Google back into the mix is not going to be geat..

Google are at the forefront for mapping and have plunged thousands into Mapping cars and photography from above to achieve the mapping skills they currently have. Apple were bit late off the starting blocks with reference to the mapping apps and are desperately trying to catch up.

Apple is linked with many other applications that either use the Apple mapping app or use well established GPS venders like TomTom. Apple continues to push users to use the mapping that comes with IOS 6 but they have a way to go to catch up on Google’s detail and knowledge.

However bad the Mapping application is that comes with iDevices this is not the only reason to buy the Latest Apple devices but people must be starting to ask why there is currently no competition in maps after being sent on a wild trek across your local field one to many times.

I.T. Support by Postman Pat

Posted on: September 5th, 2012 by Ashley No Comments


When this was sent to me by a colleague I thought it would be the perfect update for our fans out there. This Comical sketch from the BBC shows just what happens when users try to fix things themselves. So next time your thinking of opening it up to see if you can find the problem, give a small thought to your I.T. Support team who have to pick up the pieces afterwards.

If you don’t happen to have a reliable I.T. Support service, you may think about looking at Tetrabyte Managed IT Support service that offers you and your business Unlimited Remote I.T. support for a single low monthly fee.

No Windows 8 Start Menu? Thats Fine Just Buy Samsung

Posted on: August 29th, 2012 by Ashley No Comments


With many users complaining about the lack of a user friendly start menu for the new Microsoft Windows 8 Operating System, Microsoft seems to be burying their heads in the sand about these concerns and insisting that the new Metro Modern U.I. is the way forward into the future.

However, it seems that a clever manufacturer have found the ideal solution to this, early pictures of Samsungs new Series 7 Machines have revealed an inventive way of using the desktop widgets that started with Windows 7, The Samsung S Launcher widget looks and acts exactly like a Windows 7 Start Menu and allows users to open files and launch programs directly from the widget.

We at would imagine that Samsung plan to release this App in all upcoming versions of windows 8, I wonder how long before other manufacturers follow suit.

Notes: If your looking to download a Windows 8 Start Menu or add the Windows 7 Start menu for Windows 8 we would suggest you head over to https://classicshell.sourceforge.net/

Windows 8, The Final Word

Posted on: August 16th, 2012 by Ashley No Comments


Windows 8 is heralded as the next operating system from Microsoft but with major changes to the user interface how will businesses take it.

First off, we need to look at the key difference in the operating system, as Microsoft look towards the future they see trends of people picking up tablet devices and mobile phones, not sitting at desktops and typing for hours. This has lead to the development of the new ‘Modern U.I.’ (Previously known as ‘Metro U.I.’), a radically different user interface than what our users know today. This ‘Modern U.I.’ replaces the Windows 7 Start menu with a full screen, bright and bold interface comprised of tiles rather than standard shortcut links. These tiles are able to show live information from sources such as weather and social media sites.

This unfortunately for businesses means that users have a large amount of scrolling to do to before they see that normal programs, Programs are arranged in an ad-hoc way rather than the standard alphabetical list users are used to. With customisation users can arrange the icons to display up to 24 tiles on the first screen, normally enough for most users. However in my experience, most users wont do this, Windows XP, Vista and 7 all had features available to “Pin to Start” since 2002 yet I still see a significant number of users relying on the ‘recently opened programs list’ and getting very confused when an application disappears.

As a side note, When looking at the New ‘Modern U.I.’ take a look back at Windows 3.1 Program manager (https://en.wikipedia.org/wiki/Program_Manager) and let me know if you see anything familiar, Have we really moved forward?

Next we look at the ‘Modern U.I.’ Apps themselves, designed for a world of touch screen devices they seem to include larger bold interfaces, and few features the business workforce will find this slow and bulky from general workstations.

The one saving grace we have is the option to run these items in the normal Windows 7 style desktop environment, but it does mean just another couple of clicks every time we want to start a program. By default Windows 8 include no way to open internet explorer directly on the desktop, the user must first open the ‘modern U.I.’ App and then switch to the desktop mode using the spanner icon at the bottom of the screen.

As you may have noticed, the windows in the above preview do not have traditional close buttons and there is not task bar at the bottom of the screen to allow switching between apps, instead everything must be found by learning a series of gestures that are designed for a hand not a mouse and never seem to work first time you try them. To close a Modern UI app the user must grab an imaginary handle somewhere at the top of the windows and drag the app down to the bottom of the screen out the way. To switch between applications the user must move the mouse to the top left hand corner, until the task switching icon appears, once this has appeared the user needs to swipe the mouse down the side of the screen without moving too far from the edge. and if done correctly the user should see a task bar appear similar to below.

However you wont be able to switch directly into most programs, instead you must first load the desktop, then switch to the programs you want in the normal windows 7 methods by using the bottom task bar. These modification make the user experience feel like you are running two completely different operating systems, firstly the windows 7 that we are all familiar with, and secondly an operating system designed beautifully to work for touch screen tablets and phones but with no regard to the workforce who generally make up the largest proportion of an operating systems sales. While both interfaces work well for their purpose, Microsoft seems to have attempted to bolt the two together and have created something that totally fails to form a practical operating system for the corporate marketplace.

 

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