Sussex Broadband News | BT Infinity. When will actually get it?
What’s happened to our BT Infinity?
BT Infinity: The the vast majority of the UK is still eagerly awaiting news on BT Infinity upgrades in their local area. The telecom giant British Telecom (BT) has been releasing dates on the upgrades for the last couple of years, but BT Infinity/Superfast Broadband is still not available in many areas across the country outside of the major cities. In all honesty it seems that “Frustration” seems to be the word of the month as BT has been revising and constantly pushing back the dates in many areas for it’s new BT infinity & Superfast Broadband service.
The constant push backs for many areas of the country are causing customers to complain on a vast scale with many opting out of BT’s services altogether accusing them of being “Unreliable lairs”, The word from BT’s customer services seems to say they are not offering any precise dates on the arrival of BT infinity for specific areas and that 2016 was now the deadline, for superfast broadbands arrival, nationwide. Believing this will stop the complaints.
Although the pipework has been laid into many areas of the UK, construction work still needs to install cables into the street level cabinets which most home and business broadband customers will be connected to. Until the fiber is installed to those points, the fiber optic connections at the exchange aren’t of much use to BT’s customer base.
How long the construction of this extended stage of the process will take, BT have declined to comment.