Facebook Updates it’s Statement of Rights and Responsibilities

Posted on: March 19th, 2012 by Tetrabyte No Comments

Statement of Rights and Responsibilities Update March 2012

Statement of Rights and Responsibilities

Yesterday Facebook publicly announced that it was making changes to its Statement of Rights and Responsibilities, with the aim of making their “practices and policies more clear”.

Some of the most obvious changes are stated on the main introduction to the document, where Facebook states that they are replacing references to their Privacy Policy with a “Data Use Policy”.

With Google releasing the changes to its privacy policy with similar intentions of making the term and conditions “easier to understand” causing such a stair only last month. The new changes to Facebook’s Statement of Rights and Responsibilities are certainly set to make a big uproar within the Social Media Community.

If you would like to read a version which outlines the exact changes to the document, you can read it here.

IT Support News: BT and Talk Talk lose file-sharing appeal

Posted on: March 8th, 2012 by Tetrabyte No Comments

Internet Piracy vs Customer Privacy: BT and Talk Talk lose the battle to defend their customers.

Tetrabyte Business IT Support - Internet Service Provider ISP British Telecom BT

Internet Service Provider ISP British Telecom BT Losing the battle in the court room

The big ISP’s fighting for their customers privacy in the court room, lose the battle.

It was revealed yesterday that BT and Talk Talk have lost their appeal over the controversial measures to tackle copyright infringement online.

British Telecom and Talk Talk were fighting the UK’s new Digital Economey Act (DEA) which is aimed at tackling paricy online.

The internet service providers (ISPs) argued that the new act is incompatible with EU law.

The ISPs will now be forced to send warning letters to those suspected of downloading copyrighted content from the internet, as well as potentially cutting users off.

The Music and Film industries argue that internet piracy costs over £400 million a year in lost revenue.

BT and Talk Talk have both stated that these stricter measures could mean an invasion of public privacy and raised costs to both the ISP and it’s users.

“Though we have lost this appeal, we will continue fighting to defend our customers’ rights against this ill-judged legislation.”

A spokesman for BT said: “We have been seeking clarification from the courts that the DEA is consistent with European law, and legally robust in the UK, so that everyone can be confident in how it is implemented.”

“Now that the court has made its decision, we will look at the judgment carefully to understand its implications and consider our next steps.”



I.T. Comedy: Why do we check our voice mail?

Posted on: March 7th, 2012 by Tetrabyte No Comments

Why do we check our voice mail?

IT Support Study of voice mail

IT Support Study of voice mail shows real reason we check our voicemail

According to new research, only a small fraction of people check their voicemail because they actually care to hear the voicemail. The rest only care about getting rid of the annoying symbol that keeps popping up until you listen to the voicemail in question. Does this new research show that our society has naturally become a little OCD??

This graph shows the results of a new study that show why we check our voice mail? What do you think? We think it’s pretty accurate!

Sussex Broadband News | BT Infinity. When will actually get it?

Posted on: March 2nd, 2012 by Tetrabyte No Comments

World Wide Web - Tetrabyte Business I.T. Support: Internet News

BT Infinity

What’s happened to our BT Infinity?

BT Infinity: The the vast majority of the UK is still eagerly awaiting news on BT Infinity upgrades in their local area. The telecom giant British Telecom (BT) has been releasing dates on the upgrades for the last couple of years, but BT Infinity/Superfast Broadband is still not available in many areas across the country outside of the major cities. In all honesty it seems that “Frustration” seems to be the word of the month as BT has been revising and constantly pushing back the dates in many areas for it’s new BT infinity & Superfast Broadband service.

The constant push backs for many areas of the country are causing customers to complain on a vast scale with many opting out of BT’s services altogether accusing them of being “Unreliable lairs”, The word from BT’s customer services seems to say they are not offering any precise dates on the arrival of BT infinity for specific areas and that 2016 was now the deadline, for superfast broadbands arrival, nationwide. Believing this will stop the complaints.

Although the pipework has been laid into many areas of the UK, construction work still needs to install cables into the street level cabinets which most home and business broadband customers will be connected to. Until the fiber is installed to those points, the fiber optic connections at the exchange aren’t of much use to BT’s customer base.

How long the construction of this extended stage of the process will take, BT have declined to comment.


Broadband News: BT Infinity on hold in Hastings, East Sussex

Posted on: February 29th, 2012 by Tetrabyte No Comments

Today came the announcement from British Telecom (BT) that even though the fibre optic cable has now been installed in the Hastings area, there is no clear date as to when houses and businesses in the sea-side town will actually have access to the service.

Because of an onslaught of customers constantly calling to be updated about when Superfast Broadband will be available in their area. BT have officially offered a blanket statement that says, the deadline is 2016 for all areas, and will not give out specifics as to when each individual areas Superfast Broadband will go online, in a hope to quell the uprising.

BT has declined to offer any more information on the subject.

Business I.T. Support: Under Construction

Posted on: February 28th, 2012 by Tetrabyte No Comments

<b>Tetrabyte Business IT Support Coding Website</b>

Tetrabyte Business IT Support Coding Our Website

Business I.T. Support: Under Construction

It’s been busy in the offices of Tetrabyte’s Business I.T. Support department the last few weeks. We have been pushing to get the finishing touches refined on our revamped website. Aimed to give a more friendly and efficient user experience. Which most importantly will help our customers get what they need, faster!

The sites construction is important to us, but it is more important that we carry on with a day to day duties, serving our customers.

A dedicated team is working round the clock to provide you with the best Business I.T. Support user experience we can offer.

If you have any queries about how our Business I.T. Support services can help your business, please call us on 0800 160 10 66

Tetrabyte provide a wide range of IT services, check back soon for more information on the following services.


  •  Premium Spam Filtering
  •  Remote Off-Site Backup
  •  Business Broadband
  •  Managed Exchange
  •  Inkjet Cartridge Recycling
  •  Business Hosting
  •  Domain Management
  •  Antivirus & Antispyware

Business I.T. Support: What is Technological Agnosticism?

Posted on: February 23rd, 2012 by Tetrabyte No Comments

Tetrabyte – Business I.T. Support: A technologically agnostic company.

World Wide Web - Tetrabyte-Business-IT-Support-Internet-News

Technological Agnosticism

Technological Agnosticism – There’s always room for a bit of relentless self-promotion on a blog post as long as the post is interesting and has a purpose beside mindless self-indulgence.

What is Technological Agnosticism?

It is all well and good to imply that Tetrabyte is a technologically agnostic company, but what does that actually mean?

You may already know, at least to some degree, but just to clear up any confusion; it hasn’t got anything to do with religion. Now that’s out of the way, we can proceed.

Technological Agnosticism is the idea that you are open to all types of technology.

There are far too many companies in the world of Business I.T. Support that are overly biased toward a particular operating system.

Some basic rules for being technologically agnostic are:

  • Research technologies before you adopt them, and while you’re using them.
  • Avoid becoming emotionally attached to a particular technology.
  • Always research technologies that compete with your current tools set.
  • Avoid building into a technological dead end.
  • Keep an open mind about new systems and technologies.

Why is technological agnosticism important for a Business I.T. Support company like Tetrabyte?

The ever increasing pace of technology and changes in the business sector require engineers to be innovative in both how we maintain and adopt technologies.

A Business I.T Support Company should always be open to their customers’ needs and be willing to work the way the customer wants.

Of course there are exceptions to the rule where a customer should take an I.T. engineers advice, after all, it’s in the engineers best interested that your business runs as smoothly as possible.

It means a more relaxing day for them and you, therefore creating a better business relationship.

Whatever personal computer (PC) you use, Windows, Mac, Linux… Tetrabyte is able to work with what you have, unless it’s just straight up broken of course, in that case, it’s probably a case of ordering a new PC on your behalf.

But the main point we like to make is that we are an open minded team, we love the innovation of the new and the reliability of the old.

The world of computers is not black and white and it should not be treated as such.

If you would like more information on what we do here at Tetrabyte, you can call us on 0800 160 1066 and one of our friendly “Technologically agnostic” engineers will be happy to help you with your query.

So if there are any other engineers out there, remember to keep an open mind to new ideas about technology.

In relative terms the internet and computers are very young inventions; as such they are subject to rule changes anytime.

The technology you hold so dear now might not even exist in 5 or 10 years’ time, maybe even less. There are many examples of this throughout the last 20 years.

The future is coming, so it’s worthwhile to be ready for it.

Business IT Support: FedEX Email Notification Scam

Posted on: February 22nd, 2012 by Tetrabyte No Comments


Tetrabyte Managed I.T. Support FedEx Scam beware

I.T. Support FedEx Scam beware

Even people in IT Support are prone to receiving deceiving emails from scam companies looking to infiltrate the computers of unsuspecting victims, Tetrabyte received this email just this morning, claiming to be from FedEx with a pretty benign looking “FedEx.zip” attachment. Tetrabyte would like to take the time to warn people about these scam emails and the danger they present to the online community. It’s important to Tetrabyte, as a Business I.T. Support Company we take this kind of fraud very seriously indeed and that we take the time to inform our readers. If you have received such an email, please do not open it.

The details of the FedEx notification email were as follows:

From:    FedEx (customs-cleared@fedex.com)

Sent:     22 February 2012 07:39:46

To:          Tetrabyte

1 attachment | Download all as zip (40.4 KB)

Invoice_ID48154.zip (40.4 KB)

Post notification,

Your package has been returned to the FedEx office.
The reason of the return is – Incorrect delivery address of the package.
Please print out the invoice copy attached and collect the package at our office.

FedEx Express Services.

If you have received a message from FedEx that is simular in nature, simply delete it from your inbox and if it has any variations, please post it here for other to see. – simply leave a comment below.

Tel : 0800 160 1066
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